GDpl
(General Data Protection Law)
Our company follows the legal rules regarding the new law, and to help you understand the way we work, we leave the entire Privacy Policy, about the use, storage, cookies and all the ways we handle your personal data.
Contact the person in charge of personal data directly by email dpo@cartonificiovalinhos.com.br or using the form below:
DPO – Personal Data Protection Officer:
César Fernando Braghetto, e-mail dpo@cartonificiovalinhos.com.br
Some questions about your data:
When requesting service, customers provide contact information such as “name”, “phone number”, “email”. It is through this data that we get in touch with our client, and we assist him throughout the process.
Only access data, location, time and pages visited on our website, read through “Google Analytics” to measure the performance of our pages. Browsing cookies that the user’s browser saves, to load the website faster later. On social networks, we only collect metrics information, such resources, both from Google Analytics and Social Networks, are automatic, and are not under our management, except for contact requests that are sent by the customers themselves.
Both customers who enter our company in person and provide some type of personal information, as well as those who contact us through our communication channels, can rely on our confidentiality and responsibility, the data is stored by trusted employees, responsible for carrying out the necessary processes, where no one else has access. This Database can be both physical and digital, only the responsible sector has knowledge.
For this, just fill out the form requesting in detail, offering true information about you and the data that were previously passed on, our team will immediately make contact and respond to your requests.
Yes, right after the service process is completed, the records are stored for a certain time in case the customer needs to make any other request or purchase, however, after the time determined by the Privacy Policy, the data is completely and irreversibly deleted . It may be that when contacting the company, the data has already been destroyed, so contact us for more information.
If you have any other questions, you can consult our Privacy Policy or contact us via e-mail: dpo@cartonificiovalinhos.com.br